A BANK in Chipping Norton is returning to original methods of communication and providing a local phone number for customers to call them on.

The introduction of a local phone number for the TSB branch will mean customers can now discuss their branch-related enquiries, such as making an appointment, product inquiries or even such things as inquiring about personal belongings left in the branch.

directly with TSB colleagues they are familiar with.

All other enquiries, including those relating to account details and recent transactions, are best directed to TSB’s central call centre on 0345 9758758, also a local rate number.

The move supports the Bank’s commitment to local banking and earlier this year, TSB became the first national bank to replace all of its 0845 numbers with 0345.

Michelle Wiggins, branch manager at TSB in Chipping Norton said: “I am thrilled that we now have a local number for our customers to contact us on. Many banks make it difficult or expensive to contact them but TSB is doing things differently. Not only are all our phone numbers local rate, but now customers in Chipping Norton can call us directly if they need to.”